Last updated: April 20, 2026
When you sign up for RecoverThatCall, we collect:
We use your information to:
When our agent handles a call on your behalf, we collect the caller's name, phone number, address, reason for calling, and availability. This information is sent directly to you via text message and may be stored temporarily to ensure delivery and for analytics purposes.
By providing your phone number to RecoverThatCall — whether through our website signup form, during a phone conversation with our team or AI assistant, or by replying to our outreach — you consent to receive SMS text messages from RecoverThatCall LLC at that number.
Message frequency varies based on your account activity and call volume. You will receive a text each time our agent handles a call for you. You will not receive unsolicited promotional or marketing messages.
Message and data rates may apply based on your mobile carrier plan. RecoverThatCall does not charge you for text messages, but your carrier may.
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After replying STOP, you will receive one final confirmation message and no further texts. Note: opting out of SMS will prevent delivery of lead summaries, which may affect the functionality of the service.
For help with SMS messages, reply HELP to any message, or contact us at info@recoverthatcall.com.
RecoverThatCall LLC will not share, sell, rent, or otherwise distribute your mobile opt-in information, phone number, or SMS consent data to any third parties or affiliates for marketing or promotional purposes. This information is used solely to provide the RecoverThatCall service as described in this policy.
Our SMS services are supported by major U.S. carriers including AT&T, T-Mobile, Verizon, and their subsidiaries. Carriers are not liable for delayed or undelivered messages.
We use the following third-party services to operate RecoverThatCall:
We do not sell your personal data to any third party. Your information is shared with third-party services only to the extent necessary to operate the RecoverThatCall service.
We use industry-standard security measures to protect your data. Payment information is handled entirely by Stripe and never touches our servers. Account data is encrypted in transit and at rest.
We retain your account information as long as your subscription is active. If you cancel, we delete your data within 30 days unless required by law to retain it. Call data and lead summaries are retained for the duration of your subscription for analytics and service improvement.
You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@recoverthatcall.com.
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the updated policy.
If you have questions about this privacy policy, contact us at info@recoverthatcall.com.
RecoverThatCall LLC
800 S 9th St, Mattoon, IL 61938